Privacy Policy

1. Introduction

Welcome to Travel Wellness ("we", "our", "us"). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you make a reservation through our train booking system. Please read this policy carefully to understand how we handle your information.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Includes your name, email address, phone number, and date of birth.

Payment Information: Such as credit/debit card details and billing address.

Travel Information: Includes reservation details, travel dates, and seat preferences.

Technical Data: Such as IP address, browser type, and operating system.

Usage Data: Information on how you use our website and services.

Marketing and Communications Data: Your preferences in receiving marketing materials and your communication preferences.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process your bookings and reservations: Ensuring your travel arrangements are made accurately.
• To manage your account: Providing account access and customer support.
• To improve our services: Analyzing usage data to enhance our offerings.
• To send marketing communications: Informing you about similar services and offers.
• To comply with legal obligations: Meeting regulatory requirements and lawful requests.

4. Sharing Your Information

We may share your information with third parties in specific situations:

• Service Providers: To perform functions on our behalf, such as payment processing and customer service.
• Business Transfers: During mergers, acquisitions, or sales of company assets.
• Legal Requirements: When required by law to comply with legal obligations and protect our rights.

5. Security of Your Information

We implement appropriate security measures to protect your personal data. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction of Processing: Request a restriction on the processing of your data under certain conditions.
• Data Portability: Request the transfer of your data to another organization.
• Objection: Object to the processing of your personal data under certain conditions.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.